Wordless assembly instructions


Having just bought and assembled an Ikea office chair, I couldn’t help but marvel at the clarity off their assembly instructions all in the form of sparse, black-and-white line drawings, without a single word. They are easy to follow, almost mistake-proof, cheap to print, and usable worldwide.

This slideshow requires JavaScript.

They should be a source of inspiration for operator instructions in a manufacturing setting, with the understanding that additional instructions are needed, like torque specs on the bolts.

Lean Assembly, Lean Logistics, and Euclides Coimbra’s Changes


My fellow consultant and author Euclides Coimbra has only written two reviews on Amazon, both on July 3, 2006, giving five stars to my books Lean Assembly and Lean Logistics, and commenting as follows:

  1. About Lean Assembly: “Very good book. Full of details. Useful for implementers. Knowledgeable readers can find many info between the lines. A wonderful contribution for Kaizen and Lean knowledge.”
  2. About Lean Logistics: “Following Lean Assembly Lean Logistics is a natural continuation. The style is the same and the information as valuable as Lean Assembly. A must have for any Kaizen and Lean implementer. Lots of details and useful information.”

A few months later, I went to work for him, and grew to appreciate his consulting talents. We parted later on good terms and I considered him a friend.

I just received a copy of his 2013 book, Kaizen in Logistics & Supply Chains, and found much overlap in subject matter with the two books of mine that he previously considered a “wonderful contribution” and a “must have.” I assume he changed his mind because they are not in the bibliography, and I couldn’t find my name anywhere in his book.

Lloyd’s Confuses Lean with Outsourcing | The Strategic Sourcerer


See on Scoop.itlean manufacturing

“Lean manufacturing practices can create efficiency and reduce waste, but smaller inventories put companies at risk for major supply chain disruptions. Many organizations are reconsidering their procurement strategies for emergency preparedness after discovering their operational vulnerability in the aftermath of the 2011 earthquake and tsunami in Japan, as well as the flooding in Thailand, according to Lloyd’s.”

Michel Baudin‘s insight:

Since when is purchasing parts from half-way around the world a “Lean manufacturing practice”? Toyota and Honda do import parts into the US from Japan, but they have been working steadily to increase the domestic content of the cars they build in the US.

In a Lean supply chain, you use as many local suppliers as possible and  only buy from afar if you can’t help it. And local suppliers are subject to the same disasters as you, and inventory in the pipeline is just one more asset that can be destroyed in the earthquake or tsunami.

In the late 1930s, the German aircraft industry organized its supply chain in a system called “ABC,” which involved frequent deliveries from nearby suppliers and almost no inventory at the assembly site. It was in anticipation of a man-made disaster: enemy air raids. Allied bombs could not destroy components that had yet tp be made.

The article just reiterates the old belief that you can protect yourself against shortages by holding inventory. It may work for crude oil, but not for the 30,000 items needed to build a car. To protect against a Fukushima type event, you would have to keep weeks of safety stocks of all the items all the time, which is not a practical idea.

See on www.strategicsourceror.com

Michelin’s Obsession with Quality | Pete Selleck | IndustryWeek


See on Scoop.itlean manufacturing

Pete Selleck

“…It’s brand image,” he explained. “There is tremendous value to the perception of trust—customers don’t want to worry about the products they buy; they want it to be trouble free. We can offer them that….

We all use the same equipment to make tire, so we know it’s not the equipment that makes the difference. It’s the interface between the equipment, the material and the person—the training and the qualification of the person—that makes the difference.”

 
Michel Baudin‘s insight:

I see two key statements in this article, both quoted above:

  1. The first is an acknowledgement that the company’s reputation for quality is its crown jewels. It’s priceless, and worth any burden to nurture and protect, and the classical “cost of quality” calculations based on the direct costs of failures, appraisals and repairs are irrelevant.
  2. The second is that the key is the way people work with machines. Selleck does not reference jidoka, but his thinking is in line with it and, unlike the bulk of the American literature on Lean, puts the spotlight on production engineering

See on www.industryweek.com

Lean in the Australian bottle cap industry | Foodmagazine


See on Scoop.itlean manufacturing
“What are the key factors necessary for organisations in the caps and closures industry to successfully drive a lean management initiative? And how can it ensure success and accelerate progress?

The key is to ensure that before program start-up, the organisation’s leaders buy-in to the fact that their lean management program must be viewed from a whole-of-business perspective.”

Michel Baudin‘s insight:

If you have been wondering about the specifics of Lean in the Australian bottle cap industry, the article will disappoint you.

It is a generic discussion about management, strategy, training, and metrics, with arguable points that could be made about any business, from car making to slaughtering pigs and selling insurance. All you would need to do is change the title and the picture.

Without setting foot in an bottle cap plant in Australia, however, it is not difficult to imagine some of the specific challenges the industry faces, like a market of only 23 million consumers spread over an area almost as large as the US.

Given that resin pellets and pigments are less bulky than caps, they are easier to truck around and you might wonder whether this leads the industry to set up many small plants near customers rather than a few large plants.

You might also wonder whether they are delivered to customers as heaps in bins or in sleeves with a controlled orientiation for easy feeding into capping machines…

These are just a few of the questions the article does NOT answer. So why clip it? To successfully implement Lean in a new industry, you need these answers and many others about its management and its technology.

Then you need to work with managers and engineers to not only copy approaches and tools from other indusries, but also adapt them and invent new ones as needed. The article’s authors may have done this, but it is not what they are sharing.

See on www.foodmag.com.au

Lean dairy farming in New Zealand | The Southland Times


See on Scoop.itlean manufacturing

“Southland’s dairy farms and economy could reap the benefits of a manufacturing programme designed to increase efficiency in the industry.

The Venture Southland-led Lean Manufacturing Programme focuses on enhancing on-farm performance, reducing input costs and developing the skills and knowledge of farmers by identifying areas where efficiency gains can be made.”

Michel Baudin‘s insight:

Based on the article, it boils down to 5S.

See on i.stuff.co.nz

Top 10 Reason Why Lean Transformation Fails | Tim McMahon


See on Scoop.itlean manufacturing

“In my experience these are ten reasons why Lean implementation fails:

  1. “No Strategy  [...]
  2. No Leadership Involvement  [...]
  3. Relying on Lean Sensei/Champion  [...]
  4. Copying Others  [...]
  5. Thinking Lean Is A Tool  [...]
  6. Lack of Customer Focus  [...]
  7. Not Engaging Employees  [...]
  8. Not Educating Employees [...]
  9. Lack of Understanding  [...]
  10. Conflicting Metrics [...]“
Michel Baudin‘s insight:

Would my top 10 list be exactly the same? Probably not, but there would be extensive overlap.

See on www.aleanjourney.com

Big Data – The Antithesis of Lean Thinking | Bill Waddell


See on Scoop.itlean manufacturing
“It’s too bad lean thinking is free.  I suppose that’s not entirely true; a lean transformation actually costs a few bucks for the learning – consultants, books and training.  But it is nothing like the cost of an ERP system, and it pales in comparison to ERP thinking on steroids – ‘Big Data’.  Because the ERP and Big Data providers play in such a high dollar arena they can and do spend a lot on very focused marketing efforts.  IBM, a company that stands to gain quite a bit from Big Data becoming the focus of business management, is providing “software, curriculum, case studies—including guest speakers” to Rensselaer Polytechnic Institute, Fordham, Yale and about 300 other schools.  Too bad those schools aren’t cranking out kids steeped in lean thinking, but there is no one who stands to make a enough money from peddling lean in a position to buy college curriculums on such a scale…”

Michel Baudin‘s insight:

While I concur with Bill on the irrelevance of “Big Data” in manufacturing, I can’t follow him when he says it is a “singularly bad idea” for business in general.

Big Data, per se, is actually not an idea but a phenomenon experienced in companies like Google, Amazon, eBay, Netflix, and others that process clicks, queries and transactions from millions of users, and generatie Terabytes of data every day. This is what Big Data is. Making sense of it is vital to these companies, and its volume requires special technology.

Even in a large manufacturing company, specs, orders, production status and history, quality problem reports, etc., add up to Gibabytes of data in total, not Terabytes every day. While it is beyond what you can handle on an Excel spreadsheet, it does not qualify as Big Data and does not require the special technology that ecommerce companies have developed.

I also agree that the hot dog example from the HBR blog is simplistic. To give a less trivial example, assume you are in the business of providing streaming videos, and you discover from your customer data that those who view “Tora, Tora, Tora” also tend to view “The Bridges of Madison County.” That is unexpected and you wonder why. Then you find out that the customers who view both are married couples, form which you infer that the wife demands a chick flick for every aircraft-carrier movie…

This is a made-up example, but Ed Frazelle, in Supply Chain Strategy, quotes a real one about on-line ordering patterns for clothing. What kind of garments do customers tend to order together? I have asked that question around, and never met anyone who came up with the right answer, although, once you know it, it makes perfect sense: they order the same garment, in the same size, in different colors. And it is good to know if you are in charge of order picking.

See on www.idatix.com

Lean Survival Strategies in the Textile Industry | Chain Reactions | Industry Week


See on Scoop.itlean manufacturing

“The traditional lean approach [...] omits the customer from the scenario—a rather glaring omission. The other approach, though, is extended lean, which goes beyond the plant level to include the customer and other supply chain partners. ‘Traditional lean works on processes within the plant,’ Lail says, ‘whereas extended lean connects the entire supply chain.’”

Michel Baudin‘s insight:

I am sure many others familiar with TPS and Lean will find the notion of a Lean approach that “omits the customer” as objectionable as I do. The gist of the article is that textile manufacturer Valdese Weavers survived by ignoring manufacturing and focusing instead on moving full truckloads.

This puts the Valdese Weavers experience in direct contradiction with that of companies that have seen the pursuit of transportation efficiency degrade ratther than enhance their overall performance, as documented, for example, in the work of Hau Lee.

See on www.industryweek.com