Feb 7 2024
Toyota’s job rotation policy
Kerry Creech became President of Toyota Motor Manufacturing of Kentucky (TMMK) in July 2023. He had joined Toyota as a team member in powertrain quality control in Georgetown, KY in 1990. Toyota’s policy of developing people and promoting from within made this career possible. Kerry Creech got a degree in electrical and electronics engineering in 2010 while a manager at Toyota.
There are many dimensions to Toyota’s Human Resource Management, and I would like to focus this post on the specifics of Job Rotation as a policy that sets Toyota apart from most other manufacturing companies. A blog reader asked about it, so I checked with Tracey Richardson for accurate details, at least for Toyota’s US operations when she was working there.
There are two types of rotations, involving, in different ways, production operators – “team members” in Toyota parlance – and the support staff, starting with first-line managers – known as “group leaders.”
Jul 18 2024
What is Quality?
Professionals working on quality don’t usually discuss what it is. Instead, they assume a shared understanding that often isn’t there. Individuals with training in different approaches generalize from different experiences and talk past each other. In meetings, these divergent views are often not aired; in the uninhibited environment of social media, on the other hand, they often degenerate into insults and personal attacks. Let’s try and address this foundational issue.
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By Michel Baudin • Management • 1 • Tags: Quality, Quality Control