Aug 15 2017
The seven articles I posted four years ago on the art of using videos to improve operations included no pointers on what to do with the videos once you have them. This concern may seem premature in a manufacturing world where video recordings of operations are still rare, process instructions are in dusty binders and obsolete, customization specs come in the form of all-uppercase text from a 30-year old dot matrix printer with a worn-out ribbon, engineering project records reside in individual employees’ laptops, and management expects IT issues to be resolved by implementing a new, all-in-one ERP system.
In everyday life, on the other hand, videos are already in common use to explain how to pry loose a stuck garbage disposal, remove a door lock, change a special bulb in car headlight, or neatly cut a mango into cubes. You just describe your problem in a Youtube search, and up come videos usually shot and narrated by handy amateurs, and sometimes pros. It is particularly useful for tasks involving motion with key points that are difficult to explain with words or still images. The manufacturing world will eventually catch up.