Feb 26 2023
Wrong things ChatGPT says about me
What ChatGPT says about me is generally flattering but inaccurate and inconsistent. Ask multiple times and you get different wrong answers. I find it disturbing that it credits me for things I didn’t do. It also omits some I have done, which makes me wonder to whom ChatGPT attributes them. Here are a few mistakes I found in four successive versions:
- “Baudin is the author of several books […], including […] Lean Work Design.” Sorry, I never wrote a book called “Lean Work Design.” Instead, I wrote Introduction to Manufacturing (2022), Working with Machines (2007), Lean Logistics (2005), Lean Assembly (2002), and Manufacturing Systems Analysis (1990).
- “He has over 30 years of experience…” 42 years is the number.
- “Baudin began his career at Hewlett-Packard…” Nope. I started out at Fairchild. Years later, Hewlett-Packard was a consulting client, but I never was an employee.
- “his own consulting firm, Baudin Associates.” Wrong. I never had a firm by that name. It was MMTI, and then The Takt Times Group.
- “He has also served as a professor of Lean manufacturing at the California State University, Chico.” I have never set foot in Chico. I have taught extension courses at UC Berkeley, the University of Dayton, the Hong Kong Productivity Council, and the University of Buckingham, but not Chico State.
- “Baudin has taught courses […] at several universities, including […] MIT, and Stanford…” No, I never did.
- “He is currently a professor at Institut Mines-Télécom Business School in France.” No.
- “Baudin is a graduate of Ecole Centrale Paris.” No, it’s Mines-ParisTech, not Centrale.
- “He holds a Ph.D. in Mechanical Engineering from the University of California, Berkeley.” I don’t have a Ph.D.
- “He has worked as a researcher at several institutions, including the Lawrence Berkeley National Laboratory and the French National Institute for Industrial Environment and Risks.” I never worked at either of these places. I did research early in my career, at the Hahn-Meitner Institute in Berlin, Germany, Mines-ParisTech in Fontainebleau, France, and the University of Tokyo, Japan.
- “Baudin has also served as a consultant for a variety of companies, including Toyota, Ford,…” No. I never did any work for either. In the auto industry, I did some work for Honda, Renault, and GM, but neither Toyota nor Ford.
In other words, #ChatGPT is looser with facts than any journalist I have ever read.
Mar 5 2023
Quality in a Manufacturing System
The literature on Quality does not dwell on its interactions with other components of a manufacturing system, like Production, Engineering, Production Control/Logistics, or Supply Chains. As a consequence, it is missing out on key relationships that affect the value of quality improvement.
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By Michel Baudin • Management • 4 • Tags: Cost-of-Quality, Manufacturing, Quality, Systems thinking