Oct 28 2012
‘Lean’ approach to health care
See on Scoop.it – lean manufacturing
The featured image shows what looks like a barcode scanner pointed at a prescription bag with no barcode. Is that what Lean is about?
While the title only refers to “Lean,” the content gives equal billing to Six Sigma, implying that both have had a comparable impact in Manufacturing.
The second picture shows nurses and administrative staff around a reception desk, suggesting that Lean is not about doctors and patients, but just about efficiency in support activities.
Patient experience is barely mentioned. A manager reports that UMass Memorial has reduced waiting times, which sounds great, but a nurse reports spending less time with each patient, which does not sound so great.
There is no mention of improvement in the quality of care, for example, by prevention of treatment errors, that one would expect out of Lean.
See on www.telegram.com
Nov 14 2012
Hospital in Frankfort, MI, implements Lean | Grand Traverse Insider
See on Scoop.it – lean manufacturing
From this article, it appears that the focus is on clerical support functions and loading docks, not on patient care. This is how it is described:
As is common in the press, the background on Lean is not entirely accurate. For example, the article says:
Actually, it started in the early 1980s, about 15 years before.
Further, it says:
Six Sigma came from Motorola, and there is nothing Japanese about it.
And next:
Toyota never used Six Sigma.
See on www.morningstarpublishing.com
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By Michel Baudin • Blog clippings • 0 • Tags: Health care, Lean, Six Sigma