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Feb 18 2014

(Still) learning from Toyota | Deryl Sturdevant

See on Scoop.it – lean manufacturing
“A retired Toyota executive describes how to overcome common management challenges associated with applying lean, and reflects on the ways that Toyota continues to push the boundaries of lean thinking.”

 

Michel Baudin‘s comments:

You just can’t pass up an article with the perspectives on Lean of a recently retired Toyota executive, even if it is in the McKinsey Quarterly. Most interesting are his stories about plants outside of Toyota that he visited recently, where he criticizes his hosts for complacency.

Because of the author’s background, when he says “Lean,” he means TPS or the Toyota Way. He also uses Toyota’s own “respect for people.” mistranslation of its “respect for humanity” (人間性尊重) principle.  Again, it’s not about saying “please” and “thank you” but about taking full advantage of the unique capabilities people have when compared to other resources.

See on www.mckinsey.com

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By Michel Baudin • Press clippings • 0 • Tags: NUMMI, SMED, Toyota Production System, Toyota Way

Feb 16 2014

Review of “The Maker Movement Manifesto” by Mark Hatch

Mark Hatch is an open booster of his company, TechShop, which he describes as a space where creative people find the tools and the support they need to make the objects they imagine. All this with a tough-guy, unsmiling author picture on the back flap that might make you mistake the book for the memoirs of a soldier.

But wait! Mark Hatch is an ex-soldier, who manages the Green Beret Alumni group on LinkedIn. This is certainly an unexpected background for the leader of a movement of “crafters, hackers, and tinkerers” that he expects to radically change the way things are made in the world.

But his enthusiasm is infectious. He does not only teaches you about the 3D printers, laser cutters, waterjets, microcontrollers, design software, training, and crowd-funding resources for “makers”; he also tells you where to find them. While reading the book, I installed on this machine some of the software tools he discusses and kept thinking about a kitchen appliance that I think should exist but doesn’t yet seem to.

I believe him him when he describes “maker spaces” like TechShop as enablers for the development of businesses around hardware products that today’s venture capitalists would shy away from, and he has a long list of examples, the most impressive for me being Square, the company that makes the attachment that enables anybody with an iPhone and a bank account to take credit card payments.

Where I don’t follow him is when he elevates the “maker movement” to the status of the “next industrial revolution” or when he describes making physical things are uniquely fundamental to what it means to be human. Of course it is fulfilling to conceive an object, build it completely, make it work, and, even better, make it useful to other humans. But there is no justification for viewing as superior to other activities that don’t involve making physical things, such as healing the sick, nurturing children, or even entertaining others. Making things is just providing a required infrastructure.

The real problem with manufacturing work as it has evolved over the past 200 years is that its division into pieces so small that they rob  production workers of the fulfillment that comes from end-to-end construction of an object. You meet people who enjoy putting something together, but they don’t on an assembly line where they repeat the same sliver of work 400 times in a day.

Pencil box from rumps of table legs
Standup-desk-with-Ikea-Lak-table-and-Macbook
Stand-up desk with customized Ikea table

I see Hatch’s maker movement as a vehicle for innovation that might otherwise not take place, but I don’t see it at the end of manufacturing as we know it. I don’t see it as a threat to Ikea. I particularly don’t agree when he describes their products as “not customizable,” when I have personally customized Ikea closet doors to fit where they were not intended to, cut the legs of an Ikea coffee table to place it on top of my desk so that I could work standing, and turned the rumps of the legs into a pencil box.

When he explains how much better gifts are when homemade rather than bought, I can’t help but thinking of the sweater knit by your aunt that you feel obligated to wear whenever she visits.

 

 

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By Michel Baudin • Book reviews • 0 • Tags: maker movement, monozukuri, techshop

Feb 14 2014

Ford and Mass Production

In the TPS Principles and Practice group on LinkedIn, Aineth Torres Ruiz asked about what mass production is and is not. With the loose talk of “Henry Ford’s Lean vision” going around, the confusion is understandable. In fact, the term “mass production” was coined specifically to describe Ford’s production system in an Encyclopedia Britannica article in 1926, and defined as follows:

“Mass production is the focusing upon a manufacturing project of the principles of power, accuracy, economy, system, continuity and speed.”

The article insists that “Mass production is not merely quantity production, for this may be had with none of the requisites of mass production. Nor is it merely machine production, which may exist without any resemblance to mass production.”

The encyclopedia article does not imply that the system was inflexible, but Ford’s system of that era was designed to build Model Ts and nothing else. Even though the following picture is from 1937, a decade after the end of the Model T era, the dense packing of presses makes you wonder how you were supposed to change dies:

Pressed steel building at the Rouge in 1937

Modern automotive press shops have machines arranged in lines, with space on the side for dies. In this shop, a die change had to be a rare event.

In essence, the term “mass production” is to Ford as “lean manufacturing” is to Toyota, a generic term applied to give broader appeal and generalize an approach developed in a specific company. It is not a derogatory term, and many elements of mass production found their way into TPS, along with parts of the “Taktsystem” from the German aircraft industry of the 1930s. To these external inputs, the Toyota people have been adding their own twists since the 1930s.

220px-William_S_Knudsen
William S. Knudsen in World War II

Ford’s system itself evolved as it was adopted by competitors. As Peter Winton pointed out in the LinkedIn discussion, the original mass production was the production of large quantities of the same thing. As early as the 1920s, all the high-speed machines and lines dedicated to making the aging Model T at the River Rouge plant were both the strength and the Achilles heel of the system, giving GM the opportunity to grab market share away from Ford by, as Alfred P. Sloan put it “introducing the laws of Paris dressmakers in the car industry.” Ford alumnus William Knudsen’s “Flexible Mass Production” at Chevrolet made it possible through yearly model changes that could be completed in a few weeks. When Ford finally had to change from the Model T to the Model A in 1927, it required a thorough retooling of the Rouge plant, which took 9 months.

Ford’s system itself changed over the decades, and, at least as Lee Iacocca described its practices,  the financially minded leadership that emerged in the 1950s no longer focussed on improving production. In my review of Deming’s Point 5 of 14 on that topic, I had included the following pictures of the same operation performed the same way 30 years later:

In the 1988 paper in which he introduced the term “Lean production,” John Krafcik makes a distinction between “Pure Fordism” and “Recent Fordism,” the main difference being that “Recent Fordism” involves large inventories, buffers, and repair areas. This, of course, implies nothing about what the Ford people have done since 1988.

The concept of a dedicated production line — effective at making one product and incapable of making anything else — is in fact not obsolete. If you have a product with long-term, stable demand, it is a better solution than a flexible line whose flexibility you don’t need. This is why you do a runner/repeater/stranger analysis of the demand for your products, and then investigate trends and seasonal variations. In the Lean approach, you use a dedicated where it fits and other approaches where it doesn’t; most plants, instead, have a one-size-fits-all approach.

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By Michel Baudin • Deming, History • 1 • Tags: Ford, Lean, Mass Production

Feb 12 2014

Working for Anonymous Funds | Bill Waddell

See on Scoop.it – lean manufacturing
Vancouver island“There is a company I know well that will remain nameless that has about 300 employees, and they manufacture stuff on Vancouver Island – Just outside of Victoria, British Columbia.  The major markets for their products are gradually shifting from the Northwestern USA and western Canada to the Southeastern USA.  That puts them about 2,400 miles as the crow flies from more and more of their customers, but since crows can’t take their products to market it is actually a lot farther than that.

Closing their plant has never been an option.  They simply accept the fact that manufacturing on an island is never good, and being that far from their customers is a huge disadvantage, so they have no choice (at least no choice they are willing to consider) but to tighten their chinstraps and do that much better to overcome their geographic problems….”

See on www.idatix.com

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By Michel Baudin • Blog clippings • 0 • Tags: Lean, Manufacturing, Private Equity

Feb 7 2014

What to Expect from Lean Manufacturing Consultants

How to select and use consultants is awkward for consultants to discuss, but it came up in a discussion started by Rey Elbo in the TPS Principles and Practice group on LinkedIn. On this topic, we can always quote third parties and, some years ago, I found the following strip in the pages of the Japanese monthly Kojo Kanri (工場管理, or “Factory Management”):

How to choose and use lean consultants

I understand that some of these recommendations may be surprising, and here are a few explanations from the body of the article:

  1. Do not hire cheap consultants, anymore than you would a cheap surgeon or a cheap lawyer.
  2. Use consultants who talk drills and wrenches and drills  rather than bar and pie charts. There is room in lean manufacturing for analysis resulting in charts, but mostly upfront, in setting a plan with top management, but 95% of the work involves the nitty-gritty details of shop floor life.
  3. Treat the consultant like a god. Follow recommendations rigorously and without challenging them.Defensiveness is self-defeating. If you don’t trust a consultant, replace him or her.
  4. The consultants should not do anything. For skills to take root in the organization, the work needs to be done by in-house personnel. This is the distinction between consulting and engineering services, and the idea is that Lean skills need to be permanently in the company.
  5. Get everything you can from the consultant in terms of ideas and recommendations. Pick the consultant’s brain relentlessly. If it takes being on the shop floor during the night shift, so be it.

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By Michel Baudin • Management • 10 • Tags: Lean, Manufacturing

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