Jan 19 2017
Meaningful work for everyone ? Sorry…Lean can’t do that yet ! | John Dennis | LinkedIn
“It is disrespectful to workers for Management to make promises that they cannot deliver on. However there are presently some academics and authors in the Lean community who say that Lean transformation should provide ‘Meaningful Work’ for all workers. This phrase is setting too high an expectation for our workers…that we will not be able to deliver on…”
Sourced through LinkedIn
Michel Baudin‘s comments: I agree. Just Another Car Factory? Lean Production and Its Discontents is a chronicle of the early years of CAMI, a GM-Suzuki joint venture in Canada, which describes labor problems as due to management overselling Lean to production operators. As a manager, it’s one thing to overpromise to your superiors and another to shop floor operators. They don’t react the same way. Superiors reward you for setting “stretch goals,” and punish you if you only commit to what you can deliver. It’s the project game, as it has been played by generations in American managers. With shop floor operators, on the other hand, you lose your credibility and your ability to lead.
There is nothing you can do to turn a job in which you repeat the same 60 seconds of activity 400 times a day into “meaningful work.” You can make it easier and safer, you can mitigate the monotony by rotating operators between stations every two hours, and you can involve operators in Kaizen,… All of this improves both the performance of the production line and the experience of working on it, but it still won’t make working on an assembly line the kind of jobs kids dream of doing when they grow up. Dennis is right to say that overpromising to workers is disrespectful. They can handle the truth.
“Many topics in lean address how to deal with uncertainty and fluctuations (or mura for unevenness). There is a particularly neat trick for manual lines that self-organizes fluctuations in the workload: the Bucket Brigade! It does have some advantages, but it also has quite a few limitations and prerequisites for it to work. Most importantly it works best only for very short cycle times as for example picking materials. Unfortunately, these requirements are rarely mentioned in literature. Let me show you the basics work in this post before I go into some of the trickier details in the next post.”
“If there is ever a time to discuss the similarities between plant leadership and politics, perhaps during an election year is as fitting a time as any. Some time ago I was attending a class at Columbia University, and over a conversation at lunch with a professor, we discussed what a day in the life of a plant manager was like (I was a plant manager at the time). After a bit of conversation about my typical day, the professor said, ‘It’s like you really are running for election as town mayor, aren’t you?'”
Jan 22 2017
Coaching Lean Without Knowing | Bob Emiliani
“I have long felt that people have listened too intently to the analysts who have not actually “played the game” – the interpreters of Toyota’s management system, not the people who actually created it. I think that it is easy for all to agree that someone who actually created something is a much better guide than someone who studied it second-hand.[…] Original sources are the best sources to learn from and should form the fundamental basis of your understanding of TPS and Lean. ”
Sourced through Bob Emiliani
Michel Baudin‘s comments: The originators of Toyota’s production and management system are all dead. This includes Sakichi, Kiichiro and Eiji Toyoda, Taiichi Ohno, Shigeo Shingo, and others, which makes it difficult to learn from them through personal communication. We can read what little they published, or rely on the generations that came after them. The people Emiliani shows to the right of Taiichi Ohno as “originators,” Fujio Cho and Chihiro Nakao, actually are disciples of the originators, which isn’t quite the same. As Emiliani sees it, the alternative to learning from these people is learning from “interpreters” who, as he implies in the title, don’t know what they are talking about because they had no hand in creating it. Are these really the only choices?
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By Michel Baudin • Blog clippings, Uncategorized • 6 • Tags: Lean, Toyota, TPS