Oct 26 2012
Should Hospitals Eliminate Waiting Rooms?
See on Scoop.it – lean manufacturing
A PBS news story about how a visit to Toyota in Japan 10 years ago shamed Virginia Mason Medical Center in Seattle into eliminating waiting room. It does not give details on how they actually did it. We can only hope that they actually eliminated waiting itself…
See on www.pbs.org
Oct 28 2012
‘Lean’ approach to health care
See on Scoop.it – lean manufacturing
This article suggests that the implementation effort is both intense — with 50% to 60% of US hospitals and health care systems having launched some form of initiative — and confused.
The featured image shows what looks like a barcode scanner pointed at a prescription bag with no barcode. Is that what Lean is about?
While the title only refers to “Lean,” the content gives equal billing to Six Sigma, implying that both have had a comparable impact in Manufacturing.
The second picture shows nurses and administrative staff around a reception desk, suggesting that Lean is not about doctors and patients, but just about efficiency in support activities.
There is no mention of improvement in the quality of care, for example, by prevention of treatment errors, that one would expect out of Lean.
See on www.telegram.com
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By Michel Baudin • Press clippings 2 • Tags: Health care, Lean, Management, Six Sigma