Feb 26 2013
Blog post at Lean Blog : A principle that has been often discussed (and hopefully practiced) in the Lean community over the past few years is usually described as “respect for people.” A certain British rabble rouser recently said at a Lean conference “all this respect for people stuff is horse sh*t,” and that it is a “conventional Western management interpretation.” He mocked the idea of “respect for people programs,” although I’m not sure where such a standalone program has ever been attempted.
Ignoring complaints about minor safety issues, like sharp edges on a cart, is also showing disrespect.There are many such issues that must be addressed before asking people to participate in improvement and contribute ideas.The Frank Woollard quote in Bob Emiliani’s comment explains why you should pay respect to your people. It’s not about being nice. In the long run, you cannot compete unless your organization fires on all intellectual cylinders.
See on www.leanblog.org