May 21 2013
How to apply lean thinking so as to make bad decisions faster and more often than you ever thought possible …http://t.co/BsdllK0IEF
Michel Baudin‘s insight:
I couldn’t agree more with Bill on this. It is an issue of effectiveness versus efficiency. In all support activities, the first order of business is to improve effectiveness. Then it is OK to worry about efficicency. First, get the right things done, then worry about getting them done right. In manufacturing, it applies to logistics, maintenance, QA, engineering. HR, etc., as well as to Accounting.
See on www.idatix.com