The Battle for the Soul of Lean | Michael Ballé | The Lean Post

Michael Ballé: “I’ve been a student of lean for 25 years, and the more that I learn the more I believe that […] lean is a profoundly disruptive way of working. From the time that this new approach was popularized decades ago, there have been two completely different ways to look at the same tools, materials, and stories. Some of us saw Toyota as a disrupter, a small bankrupt company that became the dominant automaker in a saturated market ruled by U.S. corporate giants, by doing something radically different. Others, however, were fascinated by Toyota’s ‘operational excellence’ as a means of safe, incremental improvements—they would cherry-pick tools […] to leverage productivity gains without ever challenging either the strategy or the attitudes of top management.”

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Michel Baudin‘s comments: I have been a student of TPS for 38 years, and see it as the best way we know today to make cars and auto parts. And, yes, it has been successfully adapted to other manufacturing industries and even to some service businesses. Lean is a marketing label coined 30 years ago that, in the best cases, has been used to describe TPS or adaptations of TPS in situations where explicit references to Toyota would be problematic, for example at Toyota competitors or in hospitals, where the last thing you want to do is convey the impression that you treat patients like cars. In the worst cases, consultants have slapped this label on approaches unrelated to TPS, just to leverage Toyota’s credibility.

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