Oct 2 2016
Lean’s Crazy Relatives | Jim Womack | Planet Lean [Review]
“Every family has a few members who are eccentric and problematic – like the proverbial crazy uncle locked in the attic. While this makes for fun conversations at family events – provided these folks don’t attend! – crazy relatives can become a real problem if their antics reflect on the whole family. In the lean movement my two candidates for crazy relatives are Frederick Taylor and Henry Ford, who continue to cause us trouble 101 and 69 years after passing from this life.[…]”
Sourced from: Planet Lean
Michel Baudin‘s comments: First, thanks to Bob Emiliani, for bringing this article to my attention through his own critique of it. I disagree with the article too, but for different reasons. Womack wants to put a distance between his Lean and the legacy of Taylor and Ford, by branding them “crazy relatives.”
I see them as precursors, alongside many others, not crazy relatives. When implementing concepts from Toyota outside Japan, it is better salesmanship to embrace local precursors and stand on their shoulders than to dismiss them. Lean/TPS goes down easier when presented as a new chapter in an existing, familiar story than as an alien approach, and I believe this is why Toyota’s PR literature emphasizes the link to Ford.
Oct 10 2016
Japanese Rest Stops Won’t Keep You Waiting | Motoko Rich | New York Times [Clipping]
“The kids are hungry, the driver has a headache and everyone has to go to the bathroom. If you’re traveling by car on a holiday weekend, the last thing you want to find at a roadside rest stop is a long line for a toilet. Companies that run major highway service plazas in Japan go to considerable lengths to ensure you never will, as they compete for the coveted Japan Toilet Award from the transportation ministry…”
Sourced through the New York Times
Michel Baudin‘s comments: When at airports or museums, you find the Men’s room readily accessible while there is a long line of women waiting on the other side, you cannot help but blame the architects for lack of respect for humanity. The buildings may look great, and may even excel at their primary function — getting passengers on and off airplanes, or giving access to cultural treasures — but they suck at details that are vital to the basic, physical comfort of their users.
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By Michel Baudin • Press clippings 0 • Tags: New plant design, Respect for Humanity, Restroom Sizing