Jun 9 2017
Bodo Wiegand heads Germany’s Lean Management Institute. In his latest two newsletters, on Wiegand’s Watch, he explains how management should not coddle organizations but instead lead them.
May 31 2017
“One of the misconceptions about lean thinking is that it automatically leads to flattening the organization. Many people think that layers of management are always a bad thing and start removing layers as a way to empower employees, speed up decision-making, and improve innovation. While there is no shortage of organizations that suffer from too many layers, it should be noted that flattening does not necessarily lead to improved performance. Many organizations that flattened their structures have experienced little more than burned out managers, frustrated employees, and high turnover.”
Sourced through Lessons in Lean
Michel Baudin‘s comments: For the second time in a week, I am clipping a post from Gregg’s blog but I can’t help it if I find his writings worth sharing. In my experience, “flattening the organization” is particularly harmful on the shop floor. I have heard managers brag about their structure being “lean” because they had only 1 supervisor for 100 operators. This isn’t what Toyota does in car assembly, where operators work in teams of 4 to 6 and you have a first-line manager for 4 to 6 teams. This means that the number of operators for a first-line manager ranges from 16 to 36, with a mean that is actually around 17. This low number is designed to allow the first-line managers to help operators in their professional development and to lead improvement projects. A supervisor with 100 direct reports can do neither.
#LeanManagement, #First-LineManager, #ShopFloor, #ContinuousImprovement
May 29 2017
‘The cobot controversy” is the title of a short article published by and on the Hannover Messe (“Hannover Fair”, the industry exhibition) website. […]This article proposes a “balanced” view about the impact of the collaborative robots (cobots) on the jobs in industry. It caught my interest because most often the articles on those subjects, i.e. robots and future of jobs are single-sided.
On the one hand promoters of the factory of the future, industry 4.0 and robotics only highlight the alleged benefits of the new technologies. On the other hand, prophets of doom predict nothing else than mass extinction of jobs.”
Sourced through Christian Hohmann’s blog
Michel Baudin‘s comments: This is the first of a series of posts on Christian’s blog about cobots, a term I hadn’t heard before that designates robots that collaborate with people. According to Wikipedia, the term was coined in 1996 by tow academics, J. Edward Colgate and Michael Peshkin, and has been used to designate commercial products since 2012. The concept, however, has existed independently of the term both in science-fiction and in real life.
May 21 2017
“[…] When starting an improvement effort, I usually ask about the minimum target the team is attempting to achieve. The answer is often something made up on the spot or a generalization, like as much as possible. Improvement efforts should generally be driven by the actual requirements of the business. For example, if a company determines that the time between a customer placing an order and receiving the product is too long, it should determine an improvement target based on what the business needs. If it currently takes 42 days and customers expect to receive the product in 22 days because of their needs or what competitors are offering, the minimum improvement needed is 20 days.[…]”
Sourced through Lessons in Lean
Michel Baudin‘s comments:
Gregg Stocker illustrates abstract principles with concrete examples, which makes his meaning clear and unambiguous. The above excerpt is meant to show the need for employees and managers to understand the consequences of local actions on the organization as a whole. As he points out in the rest of his post, it’s not always easy.
May 11 2017
“My fully-loaded 2012 Audi A6 had an intermittent frustrating problem since the day I bought it. No diagnostic codes indicated a problem. Escalation to German engineering had me ready to move back to Lexus. Their response was ‘it must not really be happening. Our codes would indicate if it were.’ That obnoxious response was based on the assumption they had thought of every cause of failure in developing the diagnostic codes. FMEA is not 100% and never will be. Do you have customer data that you’re not actively using to improve your product Four years after I first reported the issue, Audi issued an urgent safety recall for the problem that I had been experiencing. Why the delay?”
Sourced through AME Target
Michel Baudin‘s comments: I am sure many have had similar experiences to Becky’s with customer service in many companies. They tell you their product is used by millions and it’s the first time anyone reports this problem. You are probably using it wrong, or misreading its output,… This being said, it’s not really related to the concept of statistical significance.
Jun 13 2017
Future of Lean: is robotic motion/transportation waste? | Christian Hohmann
“Motion and transportation count among the 7 basic muda or wastes, that should be eliminated or at least reduced to their bare minimum in order to be leaner.
Now, with the probable rise of robotics, will robotic motion (and transportation) still be considered a waste?”
Sourced through Chris Hohmann’s blog
Michel Baudin‘s comments: It’s a valid question, but one that should be asked about handling and transportation automation in general, not just robots. It is also one that is not properly answered with the simplistic theory of value and waste that has been reiterated in the English-language literature on Lean for 20 years.
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By Michel Baudin • Blog reviews 1 • Tags: Automation, Autonomation, Industry 4.0, jidoka, Lean, Materials Handling, TPS, Transportation