Oct 23 2017
There Is More To Data Than Just Numbers
Don Wheeler’s Understanding Variation starts with a chapter entitled “Data are random and miscellaneous” that contains no discussion of any part of its title. Implicit in Wheeler’s book, however, is the view that data consists of tables of numbers, representing either measured variables — lengths, weights, densities,… — or event occurrence counts — defective units, defects, machine failures,…
Many times, I have quoted computer scientist Don Knuth on this subject, saying that data is “the stuff that’s input or output,” meaning anything that can be read or written, and it includes much more than tables of numbers. The data we work with today includes, for example, the following:
- Unstructured text, like 25,000 incident reports written by maintenance techs all over the world in their versions of English about problems with jet engines, or thousands of product reviews posted by consumers on e-commerce sites
- Images, like photographs of visual defects on products, or electron-microscope images of integrated circuits.
- Videos recordings of operations.
- …
Analyzing data about a manufacturing process today means extracting information from all sources. The state of the art, based on automatic data acquisition and databases includes analytical techniques that were unthinkable in Shewhart’s day, known under the labels of data science, data mining or machine learning.
“Six Sigma as a problem-solving methodology causes many hang-ups for Japanese managers. Many Americans seeking training in Six Sigma in Japanese organizations face resistance with little explanation as to why. This often leads to frustration and contempt towards management. They write off the Japanese resistance to the training as resistance to change, preventing growth and feeling unrepresented.

Speaking at the
Oct 27 2017
Jidoka At GE And Amazon | Marc Onetto | Planet Lean
Sourced Planet Lean
Michel Baudin‘s comments: The experience of an executive like Marc Onetto is always a good read. What he recounts, however, has everything to do with the TPS approach to quality and nothing to do with Jidoka. Don’t get me wrong, I appreciate its value. I have seen plants where assembly work is continued on units known to be defective, with a repair area to fix them at the end. I have heard managers justify this practice with the mistaken assumption that it allowed them to ship faster and I have seen the improvements that result from stopping it, in line with what Onetto describes.
But we shouldn’t forget that Jidoka is not about employee empowerment but about automation. Regardless of whether it’s translated as “automation with a human touch” or “autonomation,” it’s still a form of automation. Onetto recounts being made to watch Sakichi Toyoda’s Type G loom stopping when threads broke but that’s not all it did. It also had automatic shuttle change, which solved the problem of what to do when shuttles run out of yarn that had bedeviled loom engineers for decades.
See Jidoka isn’t just about “stop and fix”, Jidoka versus automation, or check out Working with Machines
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By Michel Baudin • Blog clippings 3 • Tags: Andon, Automation, Autonomation, jidoka, Toyota, TPS