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Dec 28 2012

With the world watching, change begins at China’s factories – SiliconValley.com

See on Scoop.it – lean manufacturing

CHENGDU, China — One day last summer, Pu Xiaolan was halfway through a shift inspecting iPad cases when she received a beige wooden chair with white stripes and a high, sturdy back.

At first, Pu wondered if someone had made a mistake. But when her bosses walked by, they nodded curtly. So Pu gently sat down and leaned back. Her body relaxed. The rumors were true. When Pu was hired at this Foxconn plant a year earlier, she received a short, green plastic stool that left her unsupported back so sore that she could barely sleep at night. Eventually, she was promoted to a wooden chair, but the backrest was much too small to lean against. The managers of this 164,000-employee factory, she surmised, believed that comfort encouraged sloth. But in March, unbeknownst to Pu, a critical meeting had occurred between Foxconn’s top executives and a high-ranking Apple (AAPL) official.

Michel Baudin‘s insight:

A revealing story, where “lean” is only used in the sense of a backrest to lean against. Under pressure, FoxConn has come around to replacing stools with chairs. In another 10 years, they may realize that sitting while working 10 hours a day is itself a problem, and redesign operations so that operators stand and move. They may also realize that you get higher productivity and better quality with 8-hour shifts.

See on www.siliconvalley.com

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By Michel Baudin • Press clippings 1 • Tags: Apple, China, Sitting operations

Dec 27 2012

Organizational Sabotage – The Malpractice of Management By Objective by Ken Craddock & Kelly Allan

See on Scoop.it – lean manufacturing

Organizational Sabotage – The Malpractice of Management By Objective by Ken Craddock & Kelly Allan – Innovation, quality and productivity suffer from the abuse of MBOs Objectives are essential to a business.

Michel Baudin‘s insight:

This article brings a new perspective on the discussion of the same topic in this blog.

See on www.processexcellencenetwork.com

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By Michel Baudin • Deming 0 • Tags: Deming, Drucker, Management, Management-By-Objectives, MBO

Dec 21 2012

Hosting factory visits: 10 best practices

See on Scoop.it – lean manufacturing

With 40 visits to factories all over the world this year, I have seen both good and not-so-good practices for hosting factory visits. In this post I share some of the learning points. Here are ten …

Michel Baudin‘s insight:

It is easier to find advice on how to visit factories than on how to host visits. Torbjørn Netland fills this gap.

See on better-operations.com

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By Michel Baudin • Blog clippings 0 • Tags: Factory visits

Dec 20 2012

Manufacturing Hall of Fame: Meet the Class of 2012 | IW Manufacturing Hall of Fame content from IndustryWeek

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Now in its fourth year, the IW Manufacturing Hall of Fame gives us an opportunity to reflect on what — and who — is most important to the world of manufacturing.

Michel Baudin‘s insight:

I already posted the citation on Robert W. Hall. This is about the complete list of inductees.

See on www.industryweek.com

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By Michel Baudin • Press clippings 0 • Tags: Awards, Lean, Lean manufacturing, Manufacturing

Dec 20 2012

Karen Wilhelm’s Lean Reflections

This is the third of three contributions to John Hunter‘s Annual Management Blog Review.

It is about Karen Wilhelm’s Lean Reflections, which needs to be said because there is another blog by the same name. Karen’s blog is at leanreflect.com; the other one, at leanreflections.com.

On the front page, Karen promotes herself as follows: “Need impeccable, clear, fact-checked web or print content that gets lean concepts right? Talk to me.” I got to know Karen more than 15 years ago, when she was the editor of the SME’s Lean Directions newsletter, and I have to agree that every claim she makes is true. When I wrote articles for her newsletter, she helped me improve them, and I have been regularly reading hers, with the confidence that I would learn something, that the information would be accurate, and that it would be clear and easy to follow.

Karen Wilhelm differs from the other Lean bloggers in that she is a professional writer and editor who knows about Lean, rather than a Lean professional who writes. She is not selling anything other than her ability to report on what others are doing, and she does not make recommendations or put forward opinions. So you read her for the  facts, not for guidance on what to think. And her blog is easy to search.

Clocking in at about 2 posts/month, Karen is not the most prolific blogger, but her output has been steady since 2005. While the last two posts, about a squirrel in her attic and the tracing of her iPad mini’s world travels may make you think “slow news day,” you find plenty of red meat in her archives, often about topics that are not well documented elsewhere, like Toyota’s shop floor safety policies and practices, or the meaning of Bureau of Labor Statistics data.

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By Michel Baudin • Blog reviews 0 • Tags: Lean

Dec 18 2012

Gemba Panta Rei

This is the second of three contributions to John Hunter‘s Annual Management Blog Review.

You just heard a consultant use a Japanese term you are not familiar with, say “Kamishibai” or “Yokoten,” and you google it in search of its meaning. More often than not, the clearest, most detailed explanation comes up in the form of a post in Jon Miller’s Gemba Panta Rei blog. I have been a fan of his writings ever since I noticed this. Jon was born and raised in Japan, and attended Japanese schools as a child; as a result, he is fully bicultural with the US, which gives him a unique perspective on Lean and the Toyota Production System.

Advertised on the home page is Jon’s remarkable translation of Taiichi Ohno’s Workplace Management. As Jon explains in his introduction, “Our philosophy was to translate both Ohno’s meaning and style, and sacrifice neither of these to polish the English expression. […] In the process of translation and editing, our goal was to cut out nothing, and add as little as possible in order to maintain the flow of Ohno’s speech and thought.” I agree, and tried to work the same way when translating Pascal Dennis’s Getting the Right Things Done into French. Ohno’s language is vivid and laced with untranslatable puns. Rather than omitting the plays on words or looking for some, inevitably lame, English-language equivalent, Jon quotes the original and explains it in a footnote. The improved accuracy is well worth the breaks in the flow that this causes.

Oddly, the best information in Gamba Panta Rei is easier to find through Google than on the blog’s home page, where I couldn’t find a search box. After pulling down the Archives menu, I still couldn’t tell where I would find the posts about Kamishibai or Yokoten. Also, while the blog still has recent articles with substantive discussions of topics that Jon finds challenging or interesting, they are now commingled with a good 50% of material that is direct, commercial promotion of the Kaizen Institute, the company that acquired Jon’s original Gemba Research, and of which he is now the CEO. So, if you want Jon’s insights but not a sales pitch, google the topic.

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By Michel Baudin • Blog reviews 2 • Tags: Gemba, Lean

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