Nov 8 2012
Superheros of Manufacturing | Karen Wilhelm
See on Scoop.it – lean manufacturing
Superman, Wonder Woman, or Spider-Man action figures may have captured your attention when you were a kid, but did you ever see action figures for Maintenance Man or Maintenance Woman?
I didn’t think so.
Rarely cast as heroes, members of the maintenance department come to the rescue when a machine is down and it takes superpowers to get it back online. They respond to a crisis with their super-strengths, which include inventiveness, know how, and a wide range of technical skills. Then, like Clark Kent, the maintenance men and women go back to their roles as ordinary characters.
See on www.manufacturingpulse.com
Nov 8 2012
Metrics — Companies focus on what is easy to measure
See on Scoop.it – lean manufacturing
in a recent Forrester report, analyst Craig Le Clair, argues that much of the information companies collect is just noise. “We often focus on what’s easiest to measure,” he writes, “not what’s most important.”
See on www.processexcellencenetwork.com
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By Michel Baudin • Blog clippings • 1 • Tags: BPM, Metrics