Mar 20 2016
Sales, Marketing, and Manufacturing Improvement
The following reader question popped up in another blog:
“Does Lean apply to sales? We’re trying to introduce Lean thinking throughout the company and have found very little on how to lean the sales department.”
The response was a set of tactical recommendations on the behavior of sales reps with customers. Strategically, however, you need to think about the role of Sales within the business. It is not just to provide a flow of orders every day. Marketing is often mentioned in the same breath as Sales, with good reason, because sales are the business’s best source of market intelligence. Continue reading…
According to the previously cited guide from 
May 17 2016
5S at Google?
In How Google Works, on p. 38, executives Eric Schmidt and Jonathan Rosenberg wrote:
So the company whose mission is “to organize the world’s information and make it universally accessible and useful” has no use for 5S in its offices. The explanation they give is that Google employees are “smart creatives” who do their best work in a messy environment, like Pablo Picasso in his studio. But I can think of another reason: the information that matters to the googlers’ work is the stuff behind their screens, not on their desks. It’s in Google’s data centers, and they work on it with Google’s software.
Continue reading…
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By Michel Baudin • Management • 7 • Tags: 5S, Google, Intel, Mr. Clean