In a discussion in the TPS Principles and Practice discussion group on LinkedIn, Hein Winkelaar pointed out the following video of an interview with W. Edwards Deming taped in 1984:
for more details, you can also read about Deming’s list of “5 Deadly Diseases” in Chapter 3 of Out of the Crisis, pp. 97-148.
By Michel Baudin •
Blog clippings •
• Tags: Deming
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