Health systems learn to be lean | Jodi Schwartz | Argus Leader

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Without adding staff, the Avera Medical Group gynecologic oncologist spends 10 more minutes with each patient than he used to and leaves work two hours earlier.

‘We were often stressed at our clinic and running late,’ he said. ‘Patients sometimes had to wait, and I was always behind on documentation.'”


Michel Baudin‘s comments:

See Mark Graban’s blog post about this article. It is a case he has been following, and is featured in the 2nd edition of Lean Hospitals.

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