Nov 8 2012
Metrics — Companies focus on what is easy to measure
See on Scoop.it – lean manufacturing
in a recent Forrester report, analyst Craig Le Clair, argues that much of the information companies collect is just noise. “We often focus on what’s easiest to measure,” he writes, “not what’s most important.”
See on www.processexcellencenetwork.com
Jan 25 2013
My review of What Is BPM? | Amazon
See on Scoop.it – lean manufacturing
See on www.amazon.com
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By Michel Baudin • Book reviews • 0 • Tags: BPM, BPR, Business Process Management, Business Process Reengineering