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Nov 30 2015

What Poka-Yoke Are And Are Not, And How To Sustain Them

Chet Marchwinski recently exhumed a 2011 discussion about Poka-Yoke that had been started by the following question:

I’m a manufacturing engineer and since I have started participating in kaizen workshops, I have noticed that production supervisors tend to disconnect some of the poka-yokes we’ve put in place in the machines. When I challenge them about this they argue that operators can’t run production and cope with the complexity of our machines. I am perplexed by this and wondered whether you’d have a comment.

In short, I can think of two reasons for production supervisors to disconnect Poka-Yoke:

  1. No production supervisor in his right mind would disconnect devices that make the work easier for operators. If they do disconnect them, the most likely explanation is that the devices described as “Poka-Yoke” actually add work for the operator. If you have to pick a part from one of ten open bins in front of you, you will spend precious seconds finding the right one; if all bins are covered with lids except the right one, not only are you physically prevented from picking the wrong one but you don’t have to look for it. It makes your job easier. On the other hand, if you have to scan a bar code on the part to validate the pick, it adds to your work load and your supervisor will pull the plug on the next production rush.
  2. The manufacturing process is not ready for Poka-Yoke. A production supervisor is quoted in the question as saying “operators can’t run production and cope with the complexity of our machines.” This suggests that the line has process capability issues that must be addressed before implementing Poka-Yoke.

The following paragraphs elaborate on these points.

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By Michel Baudin • Technology • 3 • Tags: Mistake-Proofing, Poka-Yoke, Quality, Quality Assurance, Usability Engineering, Work instructions

Nov 27 2015

About Teams and Projects

In The Wisdom of Teams, Jon R. Katzenbach and Douglas K. Smith explained that, for a working group to coalesce as a team, it needs a common goal, complementary skills, and mutual accountability among members. It sounds simple, but it is in fact a tall order, and there is no evidence that it is sufficient.  The authors don’t claim it is, but they found these characteristics among successful teams in sports and business, and found them lacking in unsuccessful ones.

What Makes a Great Team

Let us explore the meaning of these three characteristics in more detail:

1. A common goal. It can be organizing a successful conference, or JFK’s “before this decade is out, landing a man on the moon and returning him safely to the earth,” or building a motorcycle that wins a race. Whatever it is, the goal must be clearly stated in few words, with obvious success criteria, for team members to sign up.

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By Michel Baudin • Management • 1 • Tags: Project management, Projects, Team, Team building, Teamwork

Nov 19 2015

The Lean Champion: Window-Dressing or Agent of Change?

Question seen in another blog:

I work as a deployment champion in a manufacturing company, but I don’t have the support of my managers because they don´t believe in the lean methodology. Which lean tools can be used to help them believe?

Image de Zacharie Gaudrillot-Roy
Image de Zacharie Gaudrillot-Roy

I have to assume you are not self-appointed. If you are “deployment champion” for Lean in a manufacturing company, it is because someone in  gave you the job, presumably because he or she believed in Lean and in you at the right person to champion it. But don’t presume it, find out what the motivation is. If it is that the company must be “Lean-certified” in order to continue doing business with its biggest customer, chances are that the whole effort is window-dressing, and your own job in particular. If this is the case, you need to decide whether you want to play along.

On the other hand, if the person who gave you the job is the CEO, the company must improve its performance to survive, and the CEO is convinced that going Lean is the only feasible way to do it, then it is a real job and you have the backing of the one manager who matters most.

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By Michel Baudin • Management • 2 • Tags: Lean Champion, Lean manufacturing

Nov 11 2015

Booze, bonks and bodies | The Economist

The various Bonds are more different than you think

Sourced through Scoop.it from: www.economist.com

Michel Baudin‘s comments:

Once hailed by Edward Tufte as purveyor of the most sophisticated graphics in the press, Britain’s “The Economist” has apparently surrendered to the dictatorship of the stacked-bars.

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By Michel Baudin • Press clippings • 0 • Tags: analytics, data science

Nov 3 2015

Cars Per Employee And Productivity At Volkswagen Versus Toyota

Seen this morning in a Lean consultant’s blog:

“Two decades later, VW has topped Toyota as the world’s number one automaker, but Toyota generally is considered to be […] far more productive. In 2015, VW employs 600,000 people to produce 10 million cars while Toyota employs 340,000 to produce just under 9 million cars…”

Is it really that simple? VW produces 10 million/600,000 = 16.67 cars/employee/year, and Toyota 9 million/340,000 = 26.47 cars/employee/year. Ergo, Toyota is 60% more productive than VW — that is, if you accept cars/employee/year as an appropriate metric of productivity.  Unfortunately, it is a bad metric that can easily be gamed by outsourcing.

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By Michel Baudin • Metrics • 2 • Tags: Metrics, Productivity, Toyota, Volkswagen

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