Jun 20 2014
“Beyond Report Cards, Beyond Balance Sheets? When Evaluating Suppliers, Why It’s Your Gut That Counts.
What’s the best way for supply management and manufacturing pros to evaluate current and potential suppliers? And is there only one “best way?” There are hundreds of supplier assessment tools, books and checklists, but there is no single standards committee that absolutely dead nuts certifies what’s out there, especially when your supplier is located two continents and three oceans and four hand-offs away!”
- Data, and preferably raw rather than cooked into metrics by recipes unknown to me.
- Direct observation of production.
- What people tell me, which may or may not agree with the data and what I sense on the shop floor.
I don’t see Morita as disagreeing with this, but I think we must be careful about basing decision on a “gut feel,” which may be no more than the expression of prejudices you didn’t even know you had.
Still, when your gut feel tells you that something is not quite right, it often is. I wouldn’t base my decision on it, but I would take it as a signal that further investigation is needed.