Value-Stream Mapping, Kaizen Blitzes, and Jishuken

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The American literature on Lean gives the impression that all it takes to implement it is Value-Stream Mapping (VSM) and Kaizen Blitzes. Mention these to Toyota people, however, and you may be surprised that they have never heard of them, and certainly not as part of the Toyota Production System (TPS) that Lean is based on. Likewise, General Tso’s Chicken, the most popular Chinese dish in the US, is unknown in China and was traced by Jennifer 8 Lee to a chef in New York City in 1976.

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