Jul 19 2012
ISO 9001: Conspicuous by Its Absence | Quality Digest
See on Scoop.it – lean manufacturing
To paraphrase the judge in My Cousin Vinny, this is a lucid, intelligent, well thought-out argument for the usefulness of ISO-9001: you don’t hear about its benefits because they come in the form of problem-prevention.
Levinson is persuasive, but I can’t help thinking that we should still be able to see before-and-after metrics of quality for companies that implement ISO-9001. The results don’t have to be immediate, but they have to exist.
See on www.qualitydigest.com
On ISO 9000 | Stewart Anderson
July 24, 2012 @ 11:48 am
[…] Baudin has an interesting blog post (https://michelbaudin.com/2012/07/19/iso-9001-conspicuous-by-its-absence-quality-digest/) on ISO 9001 and the before-and-after evidence regarding its benefits and […]
September 20, 2012 @ 7:58 am
Very informative and thought provoking article, thank you for posting.
MIT article comparing Lean, TQM, Six Sigma, “and related enterprise process improvement methods” | Michel Baudin's Blog
December 29, 2012 @ 3:17 pm
[…] to organizations that were notorious for bad quality. The spirit of TQM, however, lives on in the ISO-900x series of standards, for which certification has been a cost of doing business for many […]