Most of the work we do today involves interactions with machines. It is true not only in manufacturing but in many other business processes. The machinist works with machining centers, the pilot with an airplane, the surgeon with a laparoscopy robot, the engineer with a variety of computer systems,…, not to mention the automatic appliances that relieve us of household chores. In fact, I think that being good at working with machines is so essential that I wrote a book about it. For the short version, see the following A3/tabloid infographic. To enlarge it, click on the picture, and then on “View full size” in the bottom right-hand corner.
The following reader question popped up in another blog:
“Does Lean apply to sales? We’re trying to introduce Lean thinking throughout the company and have found very little on how to lean the sales department.”
The response was a set of tactical recommendations on the behavior of sales reps with customers. Strategically, however, you need to think about the role of Sales within the business. It is not just to provide a flow of orders every day. Marketing is often mentioned in the same breath as Sales, with good reason, because sales are the business’s best source of market intelligence. Continue reading
There is a famous saying that there is no limit to what you can accomplish if you don’t care who gets the credit. Fittingly, we don’t know who said it first, and Quote Investigator found it attributed in various forms to seven different authors. One of them, Harry Truman, had the idea of helping Europe rebuild after World War II but credited George C. Marshall with the plan, and it helped make it pass through congress. However, others who live by their wits as discoverers, inventors, or authors, cannot be so magnanimous, because their intellectual property is their livelihood.
In a blog post from yesterday, Bob Emiliani said “We owe a debt of gratitude to the MIT researchers who introduced the world to Lean, led in part by James P. Womack and Daniel T. Jones. Their work changed lives in important ways, ranging from developing a stronger, more insightful intellect, useful in all facets of life, to embarking on challenging new careers and improving processes in a wide range of industries.”
It’s a fact that The Machine That Changed The World introduced the word “Lean,” but not the content it covered. I think we do owe a debt of gratitude to researchers like Robert E. Cole for Work, Mobility, and Participation (1979), Richard Schonberger for Japanese Manufacturing Techniques (1982), Robert Hall for Zero Inventories (1983), Kiyo Suzaki for The New Manufacturing Challenge (1987), and Norman Bodek for organizing the translation of many Japanese classics on the subject during that same period at Productivity Press, particularly from Taiichi Ohno and Shigeo Shingo.
“They are completely different indeed. They differ in their purpose, their practice and their outcomes. Lean is about self-reflection and seeking smarter, less wasteful dynamic solutions together. Taylorism is about static optimization of work imposed by ‘those who know’ on ‘those who do.'”
Sourced through Scoop.it from: www.lean.org
Michel Baudin‘s comments:
Yes, “Scientific Management” was just a marketing label for theories that weren’t truly scientific but were instead based on a simplistic view of human nature. And Taylor’s stopwatch time studies were just aimed at increasing production at every operation with no consideration of flow. I would, however, ask for a more accurate and complete story
“It seems to be popular these last years and more recently to explicitly state that Lean is not (only) about cost reduction or cost cutting. See the recent posts by Mark Graban or Matt Hrivnak. So let me be somewhat controversial in this post (which I think is allowed to spark the discussion) and drop a bombshell: I think Lean is about cost reduction.”
Sourced through Scoop.it from: www.linkedin.com
Michel Baudin‘s comments:
I know that much of the TPS literature is about “reducing costs,” but it never includes any discussion of money! Ohno is even quoted as saying “Costs are not there to be measured, but to be reduced.” On the face of it, it makes no sense, because cost is an accounting term intended to represent the monetary value of all the resources spent to achieve a result.
Akio Toyoda is rolling out an aggressive overhaul of Toyota Motor Corp. that aims to improve everything from manufacturing and product planning to design and human resources.
Sourced through Scoop.it from: www.autonews.com
See on Scoop.it – lean manufacturing
Carl von Clausewitz, writer on military strategy and tactics
Originally “the art of the general,” strategy is about which armies or fleets you deploy where and for what purpose. It goes hand in hand with tactics, which is the way each unit then engages the enemy. Always fond of military metaphors, business people have chosen to use the term”strategy” for their plans and decisions on products or services, markets, promotion methods, technology, organization, and financing. To Harvard Business School’s Michael Porter “the essence of [business] strategy is choosing what not to do.”
There is more to playing the piano than practicing scales, but you can’t get there unless you do practice scales. Likewise, there is more to Lean than tools, but you need the tools. They are not sufficient, but they are necessary. Unless you learn them, you are depriving yourself of the benefits of clever tricks, methods, and analytical tools developed over 65 years. Each one doesn’t necessarily take long to learn, but would to reinvent, and you don’t have that time.
In a rebuttal to John Seddon‘s latest paper, An Exploration into the Failure of Lean, Bob Emiliani asserts that the original purpose of TPS was to reduce cost. He quotes both Taiichi Ohno and Yasuhiro Monden saying so, and chides Seddon for not reading their works carefully enough. In the context of these documents, however, I think the quotes are misleading. Neither Ohno’s and Monden’s books, nor any other Japanese publication about manufacturing systems that I have seen, contain a discussion of what costs actually are.
Christoph Roser has more impressive credentials than most Lean consultants, from a PhD in Engineering to a research job at Toyota labs, stints in operations at Bosch, and a professorship at Karslruhe University of Applied Sciences. So, if anyone is qualified to write a theory of Lean, he is, and he is trying his hand at it in production planning and scheduling.