In The Wisdom of Teams, Jon R. Katzenbach and Douglas K. Smith explained that, for a working group to coalesce as a team, it needs a common goal, complementary skills, and mutual accountability among members. It sounds simple, but it is in fact a tall order, and there is no evidence that it is sufficient. The authors don’t claim it is, but they found these characteristics among successful teams in sports and business, and found them lacking in unsuccessful ones.
What Makes a Great Team
Let us explore the meaning of these three characteristics in more detail:
1. A common goal. It can be organizing a successful conference, or JFK’s “before this decade is out, landing a man on the moon and returning him safely to the earth,” or building a motorcycle that wins a race. Whatever it is, the goal must be clearly stated in few words, with obvious success criteria, for team members to sign up.