Mar 20 2016
Sales, Marketing, and Manufacturing Improvement
The following reader question popped up in another blog:
“Does Lean apply to sales? We’re trying to introduce Lean thinking throughout the company and have found very little on how to lean the sales department.”
The response was a set of tactical recommendations on the behavior of sales reps with customers. Strategically, however, you need to think about the role of Sales within the business. It is not just to provide a flow of orders every day. Marketing is often mentioned in the same breath as Sales, with good reason, because sales are the business’s best source of market intelligence. Continue reading…
Apr 7 2016
The A3 Report – Part 3: Limitations and Common Mistakes | Christoph Roser
Sourced through Scoop.it from: www.allaboutlean.com
Michel Baudin‘s comments:
This is the 3rd post by Christoph Roser about A3. I only wrote two, What is an A3? and Beyond A3s. I agree with him that it is a minor tool, but our perspectives differ on details. Christoph sees A3 as primarily for problem-solving; I see them as a communication tool with many more applications, in particular work instructions. And Pascal Dennis likes to use them in Hoshin Planning/Strategy Deployment.
Continue reading…
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By Michel Baudin • Blog clippings • 2 • Tags: A3, Lean