Please Don’t Steal THIS Idea – Paying a % Bonus for Cost Savings | Mark Graban

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“In the Kaizen approach, stealing the ideas of others isn’t a negative thing. If somebody else implemented an idea and you can use that idea in your area, a Kaizen organization ENCOURAGES the borrowing, stealing, adoption, and adaptation of ideas. There’s no shame in that. This idea was being preached at one hospital I visited yesterday, which was nice to see.

But… USA Today had a blurb the other day about one idea you shouldn’t steal. It’s an idea that’s already proven not to work – paying bonuses based on the value of improvement ideas.”

Michel Baudin‘s insight:

Mark exposes a “common sense” payment scheme that in fact discourages teamwork and turns employees into bounty hunters who withhold information from each other.

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