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Aug 13 2013

The Measure of Efficacy of Spend is Value Adding | Bill Waddell | Manufacturing Leadership Center

Lindsay Levkoff Lynn
Lindsay Levkoff Lynn

See on Scoop.it – lean manufacturing
“A writer by the name of Lindsay Levkoff Lynn asserts that a charity should not be measured on the basis of the percentage of its money that goes to the cause for which it exists.  “We cannot measure efficacy of spend by looking purely at the ratio of overheads to programme costs,” she says.  I was curious as to how someone could not just be wrong, but absolutely, totally, dead wrong about such a subject …. and then I learned that she is a former Bain consultant with a Harvard MBA and it made more sense.  Fundamental lean principles are simply not part of her intellectual make-up.

In fact, the percentage of their money that goes to creating value for customers is the overarching measure of not just charities, but every organization.”

Michel Baudin‘s insight:

While I agree with Bill on measuring a charity by the percentage of its money that goes to the cause for which it exists, I don’t follow him in when he chides Levkoff Lynn for saying that P&G is not purely a manufacturing business but also a marketing giant.

While I am not familiar with P&G, I have consulted in the past for a competitor of theirs in detergents and personal products, and was told that, in this business, if you stop promoting a brand, it dies in six months. I don’t know whether this hypothesis has ever been tested, but the managers held it to be self-evident.

Even is you own a well-known brand in a mature market, you must keep advertising it, offering special discounts, and including toys in boxes. It is a massive direct expense, and it affects the manufacturing process, because the promotional materials are actually more difficult to procure and  have longer lead times than the raw materials used to make the product.

See on www.idatix.com

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By Michel Baudin • Blog clippings 0 • Tags: Lean, Manufacturing, Marketing

Aug 10 2013

Guidelines for Fast Lean Transformation | M. Zinser & D. Ryeson | HBR Blog

See on Scoop.it – lean manufacturing
One of the most common mistakes that companies make when embarking on a lean program is trying to do too much at once. These “boil-the-ocean” initiatives are long, costly and often end up stalling under the weight of their own…

 

Michel Baudin‘s insight:

Scoop It just brough my attention to this 2 1/2-year old article by BCG consultants Michael Zinser and David Ryeson. Their key point is that a successful Lean implementation must start with a small number of well-chosen, pilot projects, and I agree.

I do, however, part company with them on two other issues. First, they only speak the language of money, relentlessly bringing up costs, savings,  payoffs, metrics and incentives. I understand that this language is familiar and attractive to top management.

The article only cites examples of improvements that have a direct economic impact, but there are many aspects of Lean for which the relationship is indirect. Scoring a goal in tonight’s game has a direct impact on performance; building a championship team doesn’t.

Which brings me to my second disagreement with the authors:  there is no consideration in their article of the need to develop the organization’s technical and managerial skills. They are just assumed to be there.

Lean is about developing a team that is able to compete at the highest level in your industry. If you already have such a team, you are probably not looking to implement Lean. If you don’t have it, you can’t start projects as if you did. Instead, you have to focus on projects that your team can do today and that will start it on its way. The biggest payoff and the practically possible do not always match.

This perspective is missing in their guidelines.

See on blogs.hbr.org

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By Michel Baudin • Blog clippings 1 • Tags: Lean, Lean implementation, Management, Organization development, Strategy

Aug 9 2013

What Can We Learn from NIST’s Next Generation Manufacturing Studies?

When you hear anyone say “Studies show…”, you want to know who studied what and how, so that you can use what Kaiser Fung calls your number sense to decide what, if anything, can be learned.

Since 2008, “Next Generation Manufacturing Studies” have been conducted in the US by the following:

  • NIST, the US government’s National Institute of Standards and Technology.
  • The American Small Manufacturers Coalition, a group of consulting firms subsidized by NIST.
  • The Manufacturing Performance Institute, a company that produces studies.

Results are available on line up to 2011, and the 2013 study is underway. It is intended to evaluate “awareness, best practices, and achievements” in the following six areas:

  1. Customer-focused innnovation.
  2. Engaged people/human-capital acquisition, development, and retention.
  3. Superior process/improvement focus.
  4. Supply-chain management and collaboration.
  5. Sustainability.
  6. Global engagement.

By what methods are these studies conducted? The following is p.27 from the 2011 National Executive Summary:

NGM Methodology

This study is therefore entirely based on questionnaires filled out by a small, self-selected sample of companies rating themselves on a scale of 1 to 5 on issues like “the importance of customer-focused innovation.” It involves no site visit or personal  interviews. The responses were only “cleansed to ensure answers were plausible,” a statement that leaves much to the imagination.

This raises the following questions:

  • What can we learn from such a study?
  • Is this the best we can do with 21st-century data mining technology?

 

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By Michel Baudin • Management 0 • Tags: Data mining, next-generation manufacturing, NGM, NIST

Aug 7 2013

GE Appliance Plant Survival Credited to Lean | Chattanooga Times Free Press

See on Scoop.it – lean manufacturing
“Appliance maker Roper Corp. to expand in LaFayette, Ga. […] Scott Ossewaarde, president of Roper, credited the plant’s location and lean manufacturing methods with its survival through the worst economic downturn since the Great Depression.”

See on timesfreepress.com

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By Michel Baudin • Press clippings 0 • Tags: GE, Lean, Lean manufacturing

Aug 6 2013

Lantech, early adopter of Lean, still going strong | Manufacturing Business Technology

See on Scoop.it – lean manufacturing
“To drive its production efficiency and quality, Lantech looks to Lean as a way to not just solve its own production problems but also those of its customers. “Lean is really a business philosophy,” says Lancaster, “it’s an important leg of the stool that’s kept us successful for so long.”

What sets Lantech apart from the competition is the fact that its employees are spending 30 to 40 percent of their creative energy problems solving, says Lancaster, and the rest of their energy is spent on making Lantech’s products better — safer, higher quality, lower cost, quicker. “They go home feeling like they really made a difference, rather than go home frustrated that they had to use all their energy to solve the same problem today that they did last week.”

See on www.mbtmag.com

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By Michel Baudin • Press clippings 0 • Tags: Lean, Lean manufacturing

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