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Dec 17 2020

QRQC at Valeo | Rob van Stekelenborg

“Recently, Michel Baudin […] invited practitioners to further contribute to the knowledge on QRQC, among which myself. As I feel a brief answer on LinkedIn would not do justice to the richness of QRQC, I decided to dedicate a post to the topic. Without ambition, however, to try and be complete in this post, which I feel is not possible with a vast topic like QRQC. But let’s dive in and share some of my experiences with and views on QRQC, the way I experienced and lived it at Valeo at the time.”

Source: Dumontis

Michel Baudin‘s comments: Thanks to Rob van Stekelenborg for stepping up and sharing all of these details.

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By Michel Baudin • Blog clippings 3 • Tags: Faurecia, Pareto, QRQC, Valeo

QRQCValeoAngers.png

Dec 15 2020

Nissan’s Quick Response Quality Control (QRQC)

Nissan’s Quick Response Quality Control (QRQC) is a management approach. It’s about organizing the response to quality problems, not about the technical tools used to solve them. It is intended to help detect problems, solve them, and document solutions, thereby growing the skills of the workforce. QRQC neither mandates nor excludes mistake-proofing or any statistical/data science tool.

This is meant to introduce QRQC to those who have not heard of it but it is also a call for practitioners to correct any misperceptions, add details, or share their experience.

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By Michel Baudin • Management 8 • Tags: Faurecia, Lean Quality, Nissan, QRQC, Quality, Quality Assurance, Valeo

Dec 7 2020

More About VSMs From Jeffrey Liker

Thanks to Jeffrey Liker for providing additional details on the transformation of this tool. Initially, Toyota used it occasionally with suppliers. The Lean Enterprise Institute (LEI) turned it into the Value Stream Maps (VSM) that it has promoted as foundational to Lean.

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By Michel Baudin • Management 4 • Tags: Information Flow, Lean, Marerials and Information Flow, Material Flow, MIFA, MIFD, TPS, VSM

FeaturedImageInteractions4

Oct 30 2020

Who Uses Statistical Design Of Experiments In Manufacturing?

Next to SPC, Design of Experiments (DOE) is the most common topic in discussions of Statistical Quality. Outside of niches like semiconductors or pharmaceuticals, however, there is little evidence of use, particularly in production.

At many companies, management pays lip service to DOE and even pays for training in it. You must “Design experiments” if you pursue continuous improvement.

In manufacturing, DOE is intended to help engineers improve processes and design products. It is a rich but stable body of knowledge.  The latest major innovation was Taguchi methods 40 years ago. Since then, Statistics has been subsumed under Data Science and new developments have shifted in emphasis from experimentation to Data Mining.

Experimentation in science and engineering predates DOE by centuries. Mastering DOE is a multi-year commitment that few manufacturing professionals have been willing to make. Furthermore, its effective use requires DOE know-how to be combined with domain knowledge.

Six Sigma originally attempted to train cadres of engineers called “Black Belts” in a subset to DOE. They then served as internal consultants to other engineers within electronics manufacturing. Six Sigma, however, soon lost this focus.

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By Michel Baudin • Technology 22 • Tags: DOE, Experiment, Experimental Design, Fisher, Lean, Statistical Design of Experiments, Taguchi, TPS

HondaParts

Oct 5 2020

Does Honda Use SPC? (With Kevin Hop)

20 years ago, Honda stood out through its reputation for quality. Outsiders were studying Honda’s approach and Youtube now offers several videos shot at that time about it. Today, quality is no longer the differentiator among carmakers that is used to be but the practices of a company like Honda — past and present — remain a worthwhile object of study.

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By Michel Baudin • Tools 3 • Tags: Final Inspection, Honda, Quality, SPC

Pokayoke

Sep 26 2020

More about Toyota and SPC

The post on Does Toyota Use SPC? elicited many comments on LinkedIn. Some suggested that it was scoping SPC too narrowly when contrasting it with Toyota’s approach. In fact, SPC as referenced in the post is the body of knowledge described in the American literature on quality and taught in professional courses.

As to why Toyota is not using SPC, the answer is simple: SPC is about process capability and the quality problems Toyota addresses in 2020 are not due to lack of process capability. In industries that lack process capability, modern data science outguns the old SPC toolkit but that is a different discussion. The most vital question raised in the comments was why we have been not learning Toyota’s approach to quality. In the past 30 years, American industry has learned “Lean Six Sigma” instead.

The comments also enriched the public sources of information cited in the post with corroboration by current and former employees of Toyota.

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By Michel Baudin • Data science 15 • Tags: ASQ, JUSE, SPC, Toyota, TPS

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