Nov 1 2011
Black belts, scrums, and other metaphors
To be useful, a metaphor must help understanding. For the promoters of Six Sigma to call their certification Black Belt was marketing genius. A more descriptive label might have been Staff Statistician, but what self-respecting manufacturing professional would want to be that? Borrowing a term from Japanese martial arts not only appealed to their fighting spirit, but also gave the impression that an approach developed at Motorola in the US had a connection with Japan, ground-zero of manufacturing excellence. Even in Japan, Black Belt (“Kuroto”) and White Belt (“Shiroto”) have migrated from martial arts to everyday language, to designate respectively a real pro and an amateur.
As a metaphor, Black Belt also made sense because there is a parallel between the Six Sigma and martial arts training programs. Traditional masters in the martial arts of China trained one or two disciples at the Bruce Lee level in a lifetime, just as universities trained only a handful of experts in statistical design of experiments that could be effective in electronics manufacturing. One Karate instructor, on the other hand, can train hundreds of Black Belts, just as a Six Sigma program can teach a focused subset of statistical design of experiments to hundreds of engineers.
Scrum, in software development, is also a sports metaphor, a term borrowed from rugby, which few Americans know. The connection between a rugby scrum and what software people call by the same name, however, is not obvious. A rugby scrum involves the forward players of two teams locked in the pattern of Figure 1.
Figure 1. A rugby scrum
The ball is released in the middle of the scrum and both team try to take possession by kicking it backwards while pushing the other team forwards. It is exciting and bruising to participate in, as well as a great spectacle. For software developers, scrum is an approach to project management illustrated by the status panel in Figure 2.
Figure 2. A software development scrum
It leaves you wondering what plays the role of the opposing team, the ball, or the player positions. In other words, in what way is a rugby scrum a metaphor for this approach at all?
Jamie Flinchbaugh (@flinchbaugh)
November 1, 2011 @ 12:15 pm
I agree with your opening sentence, which I think says it all. Metaphors must be useful. Too often, I think people like being cute with them, but that doesn’t make it helpful.
I always struggled with scrum. I’ve heard people artfully explain the metaphor, but to the newbie, will it make sense? Doubtful.
I’m not a big fan of black belts either, for a couple of reasons. First, it acknowledges individual achievement and that’s not what lean is all about. It’s perhaps fitting for six sigma, but then it also reflects a behavior too often found in six sigma programs: putting individuals on a pedestal, sometimes at the expense of the team contributions.
Jamie Flinchbaugh
http://www.JamieFlinchbaugh.com
mbaudin
November 1, 2011 @ 4:24 pm
Recommendation 23 in George L. Trigg’s list of writing tips (http://bit.ly/tl1AvP) was: “Mixed metaphors are a pain in the neck and ought to be weeded out.”
Mixed metaphors are exactly what bewilders me when I hear talk of pigs and chickens doing sprints in scrums.
Mike Clayton
November 1, 2011 @ 2:19 pm
The Lean folks like to show the Six Sigma folks as promoting elitism.
What about the Lean Sensai? Same as Six Sigma Black Belt, or TOC “Jonah.”
But in all cases the name reflects only level of training and experience, but all of these are team activities. No man is an island. The customer is the winner. Variation and Waste are the enemy.
Scrum, on the other hand, seems to do what Lean Six Sigma does, it takes legacy Program Management methods and “leans” them, or makes them “agile.”
Merging all these ideas and terms as needed for each team effort should be part of the DEFINE phase of management-team problem description. A name for that blended process of problem solving via team projects could be “Adaptive Learning System” otherwise known as LIFE.
Management Improvement Carnival #148 » Curious Cat Management Improvement Blog
November 11, 2011 @ 4:46 pm
[…] Baudin writes about the use of sports metaphors in Black belts, scrums, and other metaphors. His opening sentence says it all: “To be useful, a metaphor must help understanding.” […]
M. James Allen, Ph.D.
January 2, 2012 @ 8:42 am
M. James Allen, Ph.D., in the Lean Network discussion group on LinkedIn, commented as follows:
philip hughes
January 3, 2012 @ 12:52 am
Comment in the SCM Professionals discussion group on LinkedIn:
Mark Oldfield
January 3, 2012 @ 12:53 am
Comment in the SCM Professionals discussion group on LinkedIn:
philip hughes
January 3, 2012 @ 12:55 am
Comment in the SCM Professionals discussion group on LinkedIn:
MIT article comparing Lean, TQM, Six Sigma, “and related enterprise process improvement methods” | Michel Baudin's Blog
December 29, 2012 @ 3:17 pm
[…] design of experiments, both of which are almost never found in the same individuals. I believe that Six Sigma Black Belts were intended as a solution to this problem. The idea was to give solid statistical training to 1% […]
Evelin Henrich
June 18, 2016 @ 7:28 am
Good discussion . I learned a lot from the facts . Does someone know if my assistant could possibly access a blank a form version to work with ?
Florida
June 19, 2016 @ 6:05 am
Hi evelin . my work colleague got access to a blank a form form with this link
http://goo.gl/6MLXW2