There Is More To Data Than Just Numbers

Don Wheeler’s Understanding Variation starts with a chapter entitled “Data are random and miscellaneous” that contains no discussion of any part of its title. Implicit in Wheeler’s book, however, is the view that data consists of tables of numbers, representing … Continue reading

Why Many Japanese Organizations Think Six Sigma Is A Joke | Ian Moore | Nipponica

“Six Sigma as a problem-solving methodology causes many hang-ups for Japanese managers. Many Americans seeking training in Six Sigma in Japanese organizations face resistance with little explanation as to why. This often leads to frustration and contempt towards management.  They … Continue reading

Acceptance Sampling In The Age Of Low PPM Defectives

Today, some automotive parts manufacturers are able to deliver one million consecutive units without a single defective, and pondering quality management practices appropriate for this level of performance is not idle speculation. Of course, it is only achieved by outstanding … Continue reading