The OSKKK Methodology

See on Scoop.itlean manufacturing

The author of this PDF document, Greg Lane, “learned this simple method while working for Toyota. There is nothing profound in these simple ideas…”

OSKKK stands for the following:

  1. Observe
  2. Standardize materials, motions, tasks and management.
  3. Kaizen 1 – Improve information and materials flow and process
  4. Kaizen 2 – Improve equipment
  5. Kaizen 3 – Improve layout

See on www.jobshoplean.org

Lean and ISO-9000: Strange Bedfellows

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This article is a critical review of a book called Lean Startup that I haven’t read yet and won’t comment about. The review itself, however, contains some surprising statements, about, for example, ISO-9000 being a technique that emerged as part of Lean, or a about Lean being “a system designed to produce a million identical, high-quality Corollas, Camrys, and Siennas.”

I am used to thinking of ISO-9000 as the product of an international body that is unrelated to Lean, and whose implementation is centered on compliance with generic procedures rather than effectiveness. Not exactly the Lean approach to quality.

The reviewer also appears to be confusing Lean with the system developed by Ford for Model Ts 100 years ago. Lean actually includes approaches to production for Low-Volume/High-Mix as well as High-Volume/Low-Mix environments.

See on www.human-habits.com

It’s Time to Rethink Continuous Improvement – blogs.hbr.org (blog)

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Who else is shocked by a phrase like “Six Sigma, Kaizen, Lean, and other variations on continuous improvement…”?

Since when is Lean a variation on continuous improvement? Instead, continuous improvement is a component of Lean, which includes many features that are not continuous improvement.

Kaizen does not belong in a list in parallel with Lean. It literally means “improvement” and is used in Japan to mean continuous improvement. In other words, this entry in the list refers to the list itself.

Six Sigma is a method developed at Motorola in the US to solve process capability issues and is not continuous improvement.

Is it one more list patterned after Borges’s classification of animals?

See on blogs.hbr.org

Kaizen events versus Continuous Improvement

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I don’t agree with everything this blogger says, particularly when he describes the establishment of the Roman empire as a “short term” fix. In my book, 400 years of peace and prosperity is beyond the short term…

On the other hand, I think he is right when he says that “Kaizen events” are not performing continuous improvement. As an oxymoron, “Kaizen Blitz” is even better: it mixes Japanese and German in a concoction that literally means “lightning strike of continuous improvement.”

The so-called “Kaizen event” is a good tool when applied to the right opportunities, but there are two problems with it:

  1. Its promise of instant gratification has made it so popular in the US that all other means of implementing change are forgotten. It is a problem because it leads organizations to ignore opportunities that are too small or too large. Wrapping the feet of a welding fixture with aluminum foil to make it easier to clean is too small; redesigning the layout of a machine shop, too large.
  2. It has misled particularly Americans about the meaning of Kaizen, on which there is an abundant Japanese literature that makes no reference to anything resembling Kaizen Events. In fact, the improvements that are called Kaizen are too small for Kaizen events and the two implementation methods for them are individual suggestions and small-group/circle activity. As a consequence, there is no actual Kaizen activity going on even in plants that run dozens of “Kaizen events” every year, and it is a lost opportunity.

The French did even worse by calling the same method “Hoshin Events,” literally meaning “compass needle event.” The equally unfortunate consequence is that it makes it impossible to discuss Hoshin Planning with them.

See on www.impomag.com

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Just-in-time and disasters

 

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Every time a natural or human-made disaster occurs, there are journalists and bloggers to see in the resulting supply chain disruption evidence that just-in-time (JIT) is wrong and should be abandoned as an objective.

This is based primarily on the perception that JIT means zero inventories. Since zero inventories means zero production, it is obvious that not all inventory is waste. What is waste is unnecessary inventory, which is a bit more subtle because it requires you to tell what is necessary from what is not. There are telltale signs, like thickness of dust or the inability of anyone to tell you what materials are for, but that is the easy part. Beyond that, you have to figure out experimentally what you really need.

What JIT really is about is protecting yourself against shortages by vigilance rather than inventory. This means keeping accurate inventory data, monitoring the in- and out-flows, monitoring the disruptions that can be anticipated, and responding quickly to events. The reason to pursue this strategy is that , while protecting yourself against shortages by inventories works with crude oil, it does not when you are dealing with thousands of items. If you try, you end up with full warehouses that happen not to contain the item you need today.

When a disaster hits your supply chain, the quick response cannot be yours alone. You need your suppliers’ help, and that is why you cannot be in adversarial relationships with them. Long-term, single-source agreements, the regular exchange of business and technical information, and collaborative problem-solving are all necessary to cement the relationships that make a joint emergency response possible.

See on blog.kinaxis.com

Tool Crib Management & Its Role in Lean Manufacturing

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This guest post on Mark Graban’s blog treats an important but often neglected subject. It forgets, however, what I see as the number one problem with tool cribs: operators leaving their work stations to fetch tools. In some machine shops, you see a line of machinists waiting in line at the tool crib while machines and work pieces stand idle.
Instead, in a Lean shop, the tool crib sets up milk runs to pick up worn tools and deliver fresh ones. The tool crib is a support organization with the purpose of supporting production, not disrupting it.

See on www.leanblog.org

Growth in Maintenance’s Share of Manufacturing Employment

Via Scoop.itlean manufacturing

This article describes a method involving initial testing and extensive training used by an Alabama steel mill to increase Maintenance’s share of its work force to almost 30%.

Jim Peck drew my attention to it on NWLEAN through a post in which he questioned their approach to recruitment as training people who didn’t need it or turning down people with the right skills. This kind of information,  of course, is not in the article.

The article points out the growing of share of Maintenance in the work people do in a manufacturing operation as it evolves. Based on the numbers in the article, close to one in four employees of the mill works in Maintenance today, and they are trying to increase this ratio. Steel is an industry that has had enormous productivity increases in the past decades. As they point out in the article, they went from 45,000 employees in the 1940s to 2,100 today, who produce as much.

In today’s labor-intensive manufacturing activities, maintenance’s share of the labor force is on the order of 5%, and I believe we can expect that number to rise. For example, an auto plant that employs 5,000 today may produce the same amount with the same depth of manufacturing with 500 people 25 years from now — if cars are still around in 2037… And, out of these 500 people, 150 to 200 will be in Maintenance, the rest being primarily programmers of automatic machines.

Whether testing is appropriate or not depends on the relevance of what people are tested on. An organization has the right to decide what “qualified” means for its own needs. On the other hand, I find testing inappropriate if there is a hidden agenda.

Many Silicon Valley software companies, for example, subject applicants to “coding interviews,” in which they are tested on such topics as the details of sorting algorithms. A computer science student learns this in college but rarely uses it as a professional programmer, because 90% of the time you need to sort records, you just invoke a sort function without worrying about what is under the hood. As a consequence, this kind of test is an effective way to bias the interviews in favor of recent college graduates and filter the experienced programmers.
Via www.reliableplant.com

Bodo Wiegand on Shop Floor Management as Leadership Responsibility

Bodo Wiegand heads the Lean Management Institute, which is the German affiliate of the Lean Enterprise Institute. The following is a translation from German of a large excerpt from his  February, 2012 newsletter,  Wiegand’s Watch:

Last week I was invited to a visit a company to discuss the benefits of Lean management with its Board. On such occasions I always ask for a detailed factory tour first. This way, the discussion can be better focused on the company’s actual problems and not get stuck in theory.
My short audit begins before the actual visit. Before turning into the visitor parking lot, I drive around the facility to inspect the grounds. Is it tidy? What do I see? As there marked pathways? How much material lying around? How many employees, forklifts, trucks and cars are moving around? This is my very first impression.
In the actual plant tour, I know they will not show me the problem areas of the company, and that they will keep me as much as possible on a visitor path is. However,  by saying that I would like to go from customer to supplier, I usually get to see what I need. So we follow the value stream from back to front.
The way to Shipping usually reinforces what I have seen outside:  if it is messy outside, with no marked pathways or areas are selected, heaps of materials are piling up, and  cars and trucks randomly parked, what else can I expect in production?
Far too few pay attention and remember that this is the company’s calling card.
Now, in this case are with me the production manager and the Lean Leader. They explain with pride that they have been doing Lean for two years already for 2 years and have achieved huge success. They have  set-up times in half on several machines. But we were at Shipping and I just wanted to know what products were arriving  today to go out  today or tomorrow at the latest. After questioning the Shipping clerk then we found that two containers that were very important and urgent were just too late.
To my question on how often something like this happens, the production manager answered “Rarely”; the shipping clerk, “Every day.” After a short discussion, the production manager admitted to a delivery reliability of 80%, but he was not quite sure. To my question about lead time the Lean leader proudly answered “In general, about 3 weeks.”
“How long does it take to run through a super hot job” , I asked as a follow-up.
“2 days,” he shot back.
My next question about how many projects he had initiated to reduce the lead time demotivated further, as he had to admit there weren’t any.
Well, for me the lead time is one of the most important metrics in a company is and a priority in the execution of projects. The shorter the lead time, the higher the flexibility, the smaller the stocks, the more stable the process, the less time available to make mistakes, and the more efficient the organization.
But satisfaction with a lead time  ratio of 1 to 10 between hot and normal jobs in German companies is quite amazing. For the hot job to be completed in 2 days, it flows through the company without intermediate storage, is processed immediately and is  carried through without pause, without waste, except of course that the supervisor personally takes the matter in hand. But why is it not always like this for all jobs? Why is the exception and not the rule?
But we moved on. In assembly, the Lean leader explains that they have built up an assembly line, but that it still cannot work to the takt time, and that they have therefore built up behind the line an assembly rework shop for quality problems.
Hello? – Has he really understood Lean?
But even outside of the assembly line you could not overlook the signs of chaos. You saw pallets with several items pulled from the supermarket, but by the pallet-load rather than in the quantities necessary for assembly. The reason was simple. The storage space in the supermarket was insufficient and the supermarket was just too full.
The degree of Lean manufacturing and Lean understanding was close to zero.
Next, I turned my attention to the order fulfillment process. But there, also, they had no clue where to start with takt time, bottlenecks, and inventory. The information boards were full of outdated figures on revenue and absenteeism. Two departments were reasonably tidy and provided with standards that were not followed. Brooms and tools had assigned shadows, but were not actually available. Employees were running around for no apparent reason, or talking in small groups. The production manager didn’t know the supervisor’s name, the clocks were off, some windows broken and lamps without bulbs, etc., etc.
[...]
To avoid any misunderstanding, as I walk through a company, I don’t pretend to understand everything, but I try to get an overall impression. Those of you who walk through production daily must know how to see and should focus their attention on a different theme every day to be a good shop floor manager. But beware! It is a difficult, thorny path – but it’s worth it.