The Art of the Question | Robert W. “Doc” Hall | Compression Institute

“Twenty-five years ago, I tried to coach adult college students to seek and solve problems using the classic Deming PDCA Circle. In classrooms, students were unused to identifying their own problems rather than having them pre-defined. The first time through this exercise, over half did not reflect on a problem to seek root cause. Instead, they went shopping for a gizmo, a program, or a recipe to fix the problem – a quick-fix mentality.”

Sourced through the Compression Institute

Michel Baudin‘s comments: 33 years ago, Robert W. Hall wrote Zero Inventories, the first original, technically meaty book in English about Lean Manufacturing, and I have had great respect for him ever since.

 #PDCA

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