When: Wednesday, 24 October 2012 1:00 – 2:00 pm (USA-Eastern)
Lean practitioners want to measure not only routine performance but also the improvements they achieve in productivity, quality, lead times, inventory, time to market, equipment effectiveness, and other areas by transforming their organizations. But every step is a struggle, from the definition of relevant and observable metrics that cannot be gamed in harmful ways, to the acquisition of the raw data needed to compute these metrics, their communication to stakeholders, and their appropriate use in decision support. Michel Baudin will make recommendations on these points, based on lessons learned in 25 years of implementation experience.
See on www.gembaacademy.com